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Configuration: Main Settings
The Configuration section is used to clearly define how the system will operate. Main Settings contains Main Settings, Color Alarms and identification of specific IP Addresses that will not be automatically locked out. Prevent Duplicated Phone ...
Configuration: User Types
User types can be managed from the User Types tab in the Configuration menu. There are three non-removable user types (see below) and additional user types can be defined if needed. When User Types are edited, the Admin defines "what they can see". ...
Configuration: Time Zones
The Time Zones tab in the Configuration menu is used to manage time zones. Time Zones are used as default for all campaigns. Time Zones can be searched for by time zone or comment. The "Calls limited to hours" defines the calling hours identified for ...
Configuration: Conference Calls
Conference Calls The Conference Calls tab within the Configuration menu lists all conferences that have been defined. Conferences can be searched for by name or extension, edited or deleted. To Delete a Conference Call, select the Red X. You will be ...
Configuration: Devices/Extensions
The Devices/Extension tab within the Configuration menu includes a list of all devices/extensions. This is also where a new device/extension can be added. Users can also search for devices/extensions by extension or device name. Field ...