Contact Lists: Remove a Contact
Remove a Contact
Under “Remove a Contact”, [Users] are able to
delete a contact from a single, or all, campaigns. This does not remove that number
from a contact list, nor does it place it on a do not call list. If a contact
list containing a deleted number is reapplied to a campaign, that number will
be available for that campaign again.
Contact Lists: Contacts Lists
ontact Lists contains the individual documents containing the numbers to be dialed by your Agents. These documents may include a variety of information such as name, address, and account number. Contacts Lists Under “Contacts Lists”, [Users] are able ...
Contact Lists: Do Not Call Lists
Do Not Call Lists Under “Do Not Call Lists”, [Users] can upload and edit Do Not Call Lists. As the name implies, these CSV files contain a list of numbers that are unable to be used by the dialer. These lists can include any type of number that ...
Reports: Calls Ineligible
The Calls Ineligible Report provides a list of calls that could not be made for a specific ineligibility reason (ie.., timezone, NPA-NXX) The report can be selected for all campaigns or a specific campaign OR all lists or a specific list. You also ...
IM SMS Training
Intelligent Messaging SMS 1.0 Setting Up New Users 2.0 Logging In 3.0 Contact Lists 3.1 Contact Lists 3.2 Upload Contact List 3.3 Contact List Wizard 4.0 Text Message Templates 4.1 Text Messages Templates 4.2 Text Message Details 4.3 Message 4.4 ...
Tips for Creating Tickets through Intelligent Contact Ticketing Portal
Purpose: The following information includes helpful tips when creating and submitting tickets through the Intelligent Contacts online ticketing portal. https://support.intelligentcontacts.com/portal/newticket When accessing the ticketing portal and ...