Intelligent Contacts Client Roundtable and Product Enhancements Review

Velocity - 2021 Client Roundtable - Event Recording

A virtual event held March 3, 2021 where we shared ideas, strategic insight, and reviewed our products' newest features and enhancements  created to help your business succeed.




    • Related Articles

    • How do I add new IVR Audio?

      Select the button labeled +new audio at the top of the IVR Audio submenu. Give your audio a new, unique name and click ‘Create’. Make sure your audio name adequately describes the file itself, this will make it easier to select the correct audio file ...
    • How do I verify Call Recording Restrictions (by State)

      In the list of states under the States submenu, each state that has recordings blocked will have a crossed out microphone icon with the word 'in' or 'out' depending on whether inbound or outbound recordings are blocked for that campaign.  Once the ...
    • MASTER SERVICES AGREEMENT

      MASTER SERVICES AGREEMENT (Last Updated 05/12/2021) This Master Services Agreement (“Agreement”) is an agreement between you and/or your company (“Client”) and Intelligent Contacts Inc (“IC”). It describes the Services provided by Intelligent ...
    • IN API

      I. Problem Statement     Overview For API Credentials please reach out to support at support@intelligentcontacts.com or 1-800-214-7490 Option 1 Intelligent Contacts developed an API platform that allows financial institutions, credit bureaus, debt ...
    • Reports: Calls Dialed

      The Calls Dialed Report can be used to manage performance across lists, agents, or campaigns.  The report can be selected by date range, for all agents or a specific agent, all campaigns or a specific campaign, a specific Account ID, all call result ...