Tips for Creating Tickets through Intelligent Contact Ticketing Portal

Tips for Creating Tickets through Intelligent Contact Ticketing Portal

Purpose:  The following information includes helpful tips when creating and submitting tickets through the Intelligent Contacts online ticketing portal.  


  1.  When accessing the ticketing portal and clicking on the tab for "Submit a Ticket", you can select from any of the Templates listed. 
            


  1. Fill the description with as much detail as possible. Screenshots and videos are some of the most helpful when diagnosing a symptom.


  1. Fill the rest of the data to the best of your knowledge. If you do not know what to put in, or can't find what fits, pick whichever you think fits best.




Need more help? Use the Add Ticket function or send an email to support@intelligentcontacts.com
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