Routing: Scheduler
Schedules are managed under the Scheduler tab in the Routing menu. The scheduler is used to indicate when to play closed messages, holiday greetings, etc.
Quick tips - A schedule must have a name AND a schedule must be linked to an IVR.
If you do not have an IVR, a quick link will take you to the tab to create an IVR
| (- You can add an IVR here if you don't have one.) |
To add a new schedule, click + add schedule.
Provide a new schedule name.
Provide a description of the schedule being defined.
Select the IVR that will be made active.
Select the specific days/months/times the IVR will be active.
When finished, click "Save Changes".