Phone Numbers
In this area, Inbound Phone Numbers are managed. From here, you can search for, edit, delete or create a new Phone Number.
Add New Phone Number
To add a New Phone Number, select "+new phone number". Populate the phone number, your description and Type (VOIP, T1/PRI, PSTN, Broadvoice) and click "Submit". Once created, the Phone Number can be edited.
Edit Phone Number
To Edit a Phone Number, select the Pencil/edit ICON. This is the area where you can enable DID testing and identify an inbound route. When complete, select "Save changes".
From this area you can also search a DID log by entering a From: and To: Date and selecting "Search". The log will be listed by Time and Result.
Related Articles
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How do I add a new Phone Number?
Select the button labeled +new phone number at the top of the Phone Numbers submenu (found under Routing). If you are using a virtual number, substitute a phone number for a new, unique name in the field labeled “Phone”. Otherwise, use a preexisting ...
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How do I create a new Schedule?
Select the button labeled +add schedule at the top of the Scheduler submenu. Give the new schedule a name and a description, then select the IVR you want to make active. Set the times you would like the IVR to be active in the remaining dropdown ...