In the Jitsi popup, go to file add new account.
Then select network and choose SIP.
· The SIP ID will be based on your HCC
and password will be specific to each user’s password.
This is an
example from our test HCC.
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· You then put in a display name. We recommend putting the extension as display name.
· The only other thing to check would
be connection. Under registrar will be
your hcc.intelligentcontacts.net and port will be 5060. Then you click on next and sign in.
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· Next step is to go to tools and
options. Then go to the advanced
tab. The only thing that needs to be
configured is the sip info. SIP client
port is 5060 and Sip client secure port is 5061. You will then make sure TLSv1, TLSv1.1 and
TLSv1.2 are all checked.
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· The audio setting will also need to be checked. Want to make sure under audio system you have port audio selected. This setting will optimize the call quality.
The last thing to check is your
connection. You will go to tools,
connection info and verify that protocol is SIP and signaling call transport
is TLS.
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