Reports: Dialer (Callcenter Usage) Report
The Dialer
(Callcenter Usage) Report reflects Total Calls and Total Minutes of
Usage.
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The report summary includes Total Calls and Minutes Usage by
Today, This Week, Current Month, Last Month and Rolling 30 days.
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The Data can
be charted by last 24 hours, reflected by hour; last 30 days, reflected by
date, or last 12 months, reflected by month.
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Charted Data
is also reflected numerically to include the Time Period selected, Total
Number of Calls and Total Billed minutes.
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