Credit Card Decline Codes

Credit Card Decline Codes

Below is a general list of credit card decline codes. If you encounter one that is not on this list, it may be processor specific. If you need further assistance, please contact support@intelligentcontacts.com
Response

Description

01

Declined - Call Issuer

04

Declined - Pick Up Card

05

Declined - Do Not Honor

10

Declined - Partial Approval

12

Declined - Invalid Transaction

13

Declined - Card Amount Invalid

14

Declined - Card Number Invalid

15

Declined - No Such Issuer

19

Declined - Re-Enter

51

Declined - Insufficient Funds

54

Declined - Card Expired

57

Declined - Service Not Allowed

61

Declined - Customer Exceeds Withdrawal Limit

62

Declined - Restricted SIC Code

63

Declined - Restricted

65

Declined - Customer Exceeds Activity Limit

78

Declined - No Account

97

Declined - CVV MisMatch 


    • Related Articles

    • ACH Response Codes

      Code Response Description R01 Insufficient Funds R02 Account Closed R03 No Account/Unable to Locate Account R04 Invalid Account Number R06 Returned per Originating Depository Financial Institution's Request R07 Authorization Revoked by Customer R08 ...

    • Configuration: Area Codes

      Area Codes The Area Codes tab contains a complete list of Area Codes and includes the area code, description, state and time zone.  Area codes can be searched for by all four fields but can not be edited.

    • Reports: Calls Received

      The Calls Received Report can be used to manage performance across agents, campaigns, and result codes.  The report can be selected by date range, for all agents or a specific agent, all campaigns or a specific campaign, a specific Account ID, all ...

    • Reports: Call Results Report

      The Call Results Report can be used to manage performance across lists, agents, campaigns, result codes and termination events.  The report can be selected by date range, for all agents or a specific agent, all campaigns or a specific campaign, a ...

    • Reports: Minutes Usage

      The Minutes Usage Report provides a summary and detail of all calls and billable minutes.  Summary information includes total calls and billable time for the selected period.  The report can be selected by date range, Account ID, ANI, phone, all ...